Intelligent customer support platform that answers mold testing questions, retrieves lab reports, tracks kit orders and automates customer interactions in real time.
Designed specifically for mold testing companies, environmental labs and customer support automation.
Real-time updates for kit activation, shipping status and laboratory processing.
Automatically answer FAQs about testing kits, reports, shipping and remediation.
Train the chatbot using company FAQs, documentation and support workflows.
Reduce customer wait time with continuous AI-powered support across all devices.
Retrieval-augmented answers grounded in a Chroma vector database of mold-testing knowledge.
Direct PostgreSQL queries surface test results and report status in the conversation.
Customers get instant kit activation, shipment and processing status.
Reduced support ticket volume through contextual, NLP-driven conversation handling.
An NLP-powered chatbot backed by RAG (Retrieval-Augmented Generation) with a Chroma vector database for mold-testing knowledge and direct PostgreSQL queries for live customer data — test results, order status and shipment tracking.
Deliver faster experiences, automate repetitive requests and modernize your business with intelligent AI automation.
